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Retail Sales Assistant

Reference APRS-0004
Company
Region KZN
City Durban
Contract Temporary
Hours Part time
Category FMCG, Retail & Wholesale
Salary Negotiable
Apply By 2018-03-10
Job Commences 2018-02-13

Introduction

A well-known Fashion Retailer based in Durban has an exciting opportunity for a Retail Sales Assistant to join their team.

Description

Duties (will include but not limited to):

Customer Service and Sales

  • Acknowledge every customer within 30 seconds
  • Deliver excellent customer service to every customer by following the company customer service procedures
  • Establish your customer's needs and use your technical knowledge to demonstrate benefits to meet those needs
  • Close the sale and secure add on sales
  • Invite your customers back and turn them into company Fans
  • Monitor your daily sales against your individual budget every few hours

Inventory

  • Replenish footwear, apparel and accessories from the storeroom daily
  • Minimising shrinkage by zoning the store, acknowledging customers, and following the company changing room policy
  • Ensure stock entries in the POS system are accurate
  • Process deliveries by checking quantities to invoices, tagging, hanging and pricing product, and recording in the POS system
  • Assist the team in quarterly stock take counts
  • Process customer orders

Daily Operations

  • Ensure store housekeeping is maintained daily including dusting, cleaning mirrors, vacuuming, emptying bins, clearing counter area and tidying change rooms
  • Assist the manager with Open/Closing the store

Training

  • Your training is your responsibility
  • Ensure you are allocated a buddy initially and that you learn from them
  • You must attend the quarterly training sessions and complete the assessments
  • Ensure you receive monthly Feedback from your Manager
  • Set up a monthly meeting with your Store Manager to discuss you progress through the company Rookie Pack
  • These are essential as they will determine your eligibility for promotion

Merchandising

  • Observe the store and maintain stock presentation in accordance with company standards
  • Ensure sizes are replenished
  • Ensure apparel is neatly folded or hung and that shoes a stacked by size
  • Assist the team to change the windows/mannequins fortnightly
  • Ensure POS materials are stored in an area to avoid damage

Education

Minimum Requirements:

  • Grade 12

Competencies:

  • Outgoing determined self-starter
  • Excellent customer service skills
  • Solid retail experience
  • Demonstrated ability to achieve sales budgets
  • Good attention to detail

Key Measures:

  • To be communicated via email

Outcome Statements:

  • The store will achieve sales budgets
  • Excellent customer service will be delivered to every customer
  • The store will present in accordance with company standards and shrinkage minimised

How to Apply

Please forward your CV to jeri.c@myfuturecareer.co.za Should you not be contacted within two weeks, kindly consider your application unsuccessful.


Search

Retail Sales Assistant

Reference APRS-0004
Company
Region KZN
City Durban
Contract Temporary
Hours Part time
Category FMCG, Retail & Wholesale
Salary Negotiable
Apply By 2018-03-10
Job Commences 2018-02-13

Introduction

A well-known Fashion Retailer based in Durban has an exciting opportunity for a Retail Sales Assistant to join their team.

Description

Duties (will include but not limited to):

Customer Service and Sales

  • Acknowledge every customer within 30 seconds
  • Deliver excellent customer service to every customer by following the company customer service procedures
  • Establish your customer's needs and use your technical knowledge to demonstrate benefits to meet those needs
  • Close the sale and secure add on sales
  • Invite your customers back and turn them into company Fans
  • Monitor your daily sales against your individual budget every few hours

Inventory

  • Replenish footwear, apparel and accessories from the storeroom daily
  • Minimising shrinkage by zoning the store, acknowledging customers, and following the company changing room policy
  • Ensure stock entries in the POS system are accurate
  • Process deliveries by checking quantities to invoices, tagging, hanging and pricing product, and recording in the POS system
  • Assist the team in quarterly stock take counts
  • Process customer orders

Daily Operations

  • Ensure store housekeeping is maintained daily including dusting, cleaning mirrors, vacuuming, emptying bins, clearing counter area and tidying change rooms
  • Assist the manager with Open/Closing the store

Training

  • Your training is your responsibility
  • Ensure you are allocated a buddy initially and that you learn from them
  • You must attend the quarterly training sessions and complete the assessments
  • Ensure you receive monthly Feedback from your Manager
  • Set up a monthly meeting with your Store Manager to discuss you progress through the company Rookie Pack
  • These are essential as they will determine your eligibility for promotion

Merchandising

  • Observe the store and maintain stock presentation in accordance with company standards
  • Ensure sizes are replenished
  • Ensure apparel is neatly folded or hung and that shoes a stacked by size
  • Assist the team to change the windows/mannequins fortnightly
  • Ensure POS materials are stored in an area to avoid damage

Education

Minimum Requirements:

  • Grade 12

Competencies:

  • Outgoing determined self-starter
  • Excellent customer service skills
  • Solid retail experience
  • Demonstrated ability to achieve sales budgets
  • Good attention to detail

Key Measures:

  • To be communicated via email

Outcome Statements:

  • The store will achieve sales budgets
  • Excellent customer service will be delivered to every customer
  • The store will present in accordance with company standards and shrinkage minimised

How to Apply

Please forward your CV to jeri.c@myfuturecareer.co.za Should you not be contacted within two weeks, kindly consider your application unsuccessful.