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Department Manager

Reference WWDM-0355
Company
Region KZN
City Midlands
Contract Permanent
Hours Full time
Category FMCG, Retail & Wholesale
Salary Negotiable
Apply By 2018-03-11
Job Commences 2018-02-14

Introduction

A well-known Fashion Retailer based in Midlands has an exciting opportunity for a Department Manager to join their team.

Description

Duties (will include but not limited to):

  • The Department Manager is accountable for assisting the Manager in maximizing department/store profitability and ensuring our brand values are maintained

Customer Service

  • Work with the Manager to lead the team to achieve high levels of customer service in order to build customer loyalty, generate repeat business, and maximise all sales opportunities
  • This is achieved by ensuring adherence to the company Customer Service Standards, educating teams on product knowledge and focusing on building the Client database

Manage store sales and expenses to maximise profit

  • Utilise reports to monitor and manage sales, stock inventory, shrinkage and expenses
  • Ensure team members are aware of and achieve sales budgets
  • Manage expenses in line with store benchmark / budget

Drive sale and stock management in line with the company standards

  • Ensure that the sales floor is fully stocked and the full size curve is available
  • Drive stock availability through influencing and managing over and under stock scenarios
  • Ensure stock transfers and deliveries are accurate and report discrepancies
  • Manage stock inventory through accurate stock movement
  • Manage shrinkage and risks through the adherence and implementation of company policies, processes and procedures
  • Achieve data integrity through accurate stock management processes
  • Drive shrinkage awareness with team members in accordance to stores shrinkage action plan
  • Ensure effective implementation through red flag processes-formulate action plans, implement and follow up
  • Ensure compliance to internal controls
  • Ensure compliance to popi act

Visual Merchandising

  • Ensure visual merchandising, display are in line with the store and Group profile
  • Work with the Visual Merchandising team to ensure that merchandising is well planned and implemented according to the Visual Merchandising Standards manual
  • Optimise floor layout and the proportionality of stock and space in order to maximum sales return
  • Drives PACK process within the department

Lead, develop and retain staff

  • Manage the end-to-end People processes (attract, develop, retain)
  • Drive and manage the Integrated Performance Management processes
  • Develop and coach the team
  • Ensure consistent engagement with the team (e.g. Let's Talk and People Thursday)

Education

Minimum Requirements:

  • Preferably Grade 12 or equivalent NQF level
  • Available and flexible to work different shifts
  • Driving licence

Additional Criteria:

  • Relevant retail / management experience in the Retail/FMCG industry advantageous
  • Technological proficient

How to Apply

Please forward your CV to jeri.c@myfuturecareer.co.za Should you not be contacted within two weeks, kindly consider your application unsuccessful.


Search

Department Manager

Reference WWDM-0355
Company
Region KZN
City Midlands
Contract Permanent
Hours Full time
Category FMCG, Retail & Wholesale
Salary Negotiable
Apply By 2018-03-11
Job Commences 2018-02-14

Introduction

A well-known Fashion Retailer based in Midlands has an exciting opportunity for a Department Manager to join their team.

Description

Duties (will include but not limited to):

  • The Department Manager is accountable for assisting the Manager in maximizing department/store profitability and ensuring our brand values are maintained

Customer Service

  • Work with the Manager to lead the team to achieve high levels of customer service in order to build customer loyalty, generate repeat business, and maximise all sales opportunities
  • This is achieved by ensuring adherence to the company Customer Service Standards, educating teams on product knowledge and focusing on building the Client database

Manage store sales and expenses to maximise profit

  • Utilise reports to monitor and manage sales, stock inventory, shrinkage and expenses
  • Ensure team members are aware of and achieve sales budgets
  • Manage expenses in line with store benchmark / budget

Drive sale and stock management in line with the company standards

  • Ensure that the sales floor is fully stocked and the full size curve is available
  • Drive stock availability through influencing and managing over and under stock scenarios
  • Ensure stock transfers and deliveries are accurate and report discrepancies
  • Manage stock inventory through accurate stock movement
  • Manage shrinkage and risks through the adherence and implementation of company policies, processes and procedures
  • Achieve data integrity through accurate stock management processes
  • Drive shrinkage awareness with team members in accordance to stores shrinkage action plan
  • Ensure effective implementation through red flag processes-formulate action plans, implement and follow up
  • Ensure compliance to internal controls
  • Ensure compliance to popi act

Visual Merchandising

  • Ensure visual merchandising, display are in line with the store and Group profile
  • Work with the Visual Merchandising team to ensure that merchandising is well planned and implemented according to the Visual Merchandising Standards manual
  • Optimise floor layout and the proportionality of stock and space in order to maximum sales return
  • Drives PACK process within the department

Lead, develop and retain staff

  • Manage the end-to-end People processes (attract, develop, retain)
  • Drive and manage the Integrated Performance Management processes
  • Develop and coach the team
  • Ensure consistent engagement with the team (e.g. Let's Talk and People Thursday)

Education

Minimum Requirements:

  • Preferably Grade 12 or equivalent NQF level
  • Available and flexible to work different shifts
  • Driving licence

Additional Criteria:

  • Relevant retail / management experience in the Retail/FMCG industry advantageous
  • Technological proficient

How to Apply

Please forward your CV to jeri.c@myfuturecareer.co.za Should you not be contacted within two weeks, kindly consider your application unsuccessful.