Conversion Agent

Reference FCCA-0006
Region WC
City Cape Town
Contract Permanent
Hours Full time
Category Call Centre
Salary Negotiable
Apply By 2019-06-13
Job Commences 2019-05-16


Our client has a vacancy available for Conversion Agents in Cape Town. The ideal candidate is responsible for converting data (leads) into activations and assisting potential clients to process FTDs to trade on the company platform.


Duties (will include but not limited to):   

  • Manage data (leads) received
  • Initiate first contact with potential clients and convert lead into activations
  • Ensure responsible trading and compliance with all regulations and company policies
  • Provide training to clients on using the Company platform and deposit process
  • Successfully present products by using effective sales and persuasion skills in addition to solid product knowledge and compliance regulations
  • Ensure all information on new activations is completed accurately for Account managers
  • Ensure flow of new business to the retention department
  • Complete special projects, and miscellaneous duties as prescribed by Management


Minimum Requirements:

  • Matric / Grade 12
  • 2 years' experience in a sales role


  • Target driven
  • Ability to work under pressure
  • Exceptional communication skills (written and oral)
  • Good listening and persuasion skills
  • Computer literacy

How to Apply

Please forward your CV to Should you not be contacted within two weeks, kindly consider your application unsuccessful.