IT Business Process Analyst II

Reference WWIB-0493
Region WC
City Cape Town
Contract Permanent
Hours Full time
Category Information Technology
Salary Negotiable
Apply By 2019-10-27
Job Commences 2019-09-30


Our client has a vacancy available for an IT Business Process Analyst II in Cape Town. The ideal candidate will be responsible for facilitating and defining business requirements and ensuring translation into effective business solutions.


Duties (will include but not limited to):

  • Develop a Business Analysis Approach in project execution or investigation
    • Understand project context to determine applicable BPA approach
  • Lead the definition and review of business processes
    • Understand current business processes and define future business processes
    • Document future business processes
  • Facilitate Business requirements workshops or sessions to elicit and define business requirements
    • Plan and execute business requirements elicitation sessions/workshops
    • Develop Business Requirement Specifications
  • Participate in solution design workshops
    • Develop Functional Requirement Specifications
    • Provide input into System Requirement Specification and other Technical oriented documents
  • Contribute in development of testing and training materials
    • Document test scenarios and review test cases
    • Assist testing capability in ensuring that the new system meets requirements
    • Coordinate and lead User Acceptance Testing (UAT)
    • Provide input into and review training material
    • Conduct pilot user training if required


Minimum Requirements

Technical and Functional Competencies

  • Relevant 3 year Information Technology or business-related qualification
  • Minimum of 5 years Business/Process Analysis experience
  • Experience in the retail sector advantageous
  • Experience in Merchandising and Planning processes and systems advantageous
  • Experience in Supply Chain processes and systems advantageous
  • Working knowledge of relevant methodologies and tools e.g. Process modelling tools, project management methodologies (Waterfall, Agile Scrum etc.)
  • Proven experience in leading solution design workshops
  • Expert knowledge in delivering typical Business Analysis Artefacts
  • Faculty Training Institute Business Analysis qualification advantageous

Behavioural Competencies

Ability to:

  • Research technology-related concepts, trends and best practices, and apply findings
  • Synthesize data from different sources to identify trends
  • Present problem analysis and a recommended solution rather than just identifying and describing the problem itself
  • Monitor and track progress to ensure delivery of all planned commitments, and keep the appropriate people informed
  • Prepare clear, well-structured presentations using a variety of tools and techniques
  • Prepare written reports and briefs and communicates ideas clearly
  • Genuinely cultivate personal bonds with colleagues in order to enhance performance throughout the organisations
  • Adjust to work effectively within new work structures, processes, requirements, or cultures
  • Actively seek out positive spin-offs of change and investigate ways in which change can be used

How to Apply

Please forward your CV to Should you not be contacted within two weeks, kindly consider your application unsuccessful.